Job Description

Description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, Hilton Milwaukee's Chophouse is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. The Chophouse Bartender ensures a premier dining experience by delivering food and beverages with exceptional service, seamlessly combining order-taking and menu delivery in a friendly, courteous, helpful, timely, and professional manner, all within an upscale, fine-dining atmosphere.

Connected to the newly expanded Baird Center, Hilton Milwaukee is Milwaukee’s largest hotel. Built in 1927 as the Schroeder Hotel, Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What will you be doing?

• Set up and stock the bar daily, including beer, wine, spirits, paper products, straws, stirrers, condiments, and produce.
• Maintain stock, cut, and store fresh garnishes, juices, and perishables to ensure quality.
• Greet guests, take drink orders, mix, garnish, and present drinks using standard recipes and portion control.
• Understand drink menu, wine list, ingredients, preparation, and service.
• Efficiently use POS and manage bar inventory.
• Handle cash transactions, verify charges, and process guest checks.
• Perform general cleaning tasks using standard products to meet health standards and maintain glassware.
• Must adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
• Other duties as assigned such as assisting security with disorderly guests and acting as a server when guests want to be served in the bar area.

What do you bring to the role?

• At least two years of bartending or bar service experience in a fine dining outlet.
• Must be available to work on Fridays and Saturdays.
• Excellent communication skills and familiarity with the hospitality industry.
• Must have a high level of knowledge of wine, spirits, and beer. Must be able to recite vintages, regions, and multiple levels of liquor.
• Ability to obtain any government required license or certificate. Bartending certificate required. TIPS certification required.
• Able to carry large trays up to 35 lbs. with one hand and stand/work in confined spaces for long periods.
• Basic math skills for cash register operations, making change, totaling checks, and understanding portion sizes.
• Proficient in English for guest communication and order taking; basic writing skills for requisitions, balance sheets, and vouchers.
• Manual dexterity for garnishes, handling glassware and bottles, scooping ice, mixing drinks, and retrieving stock.

What’s in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.

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